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Why High Performers Struggle with Feedback

Challenge and feedback are both valuable but often difficult to receive. Why? How can something that is good for you generate a negative emotional reaction? Challenge reminds us that there are many ways in which we can view the world. It reminds us that there are other perspectives out there rather than just our own.…

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How do you solve the Accountability Problem?

It doesn’t matter how good the strategy is. If you have an accountability problem, the wheels are spinning. You’re making lots of noise and expending lots of energy but you aren’t going anywhere. I have written about accountability before. The accountability ladder is a tool that leaders can use to get their teams to reflect…

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The Space Shuttle and the Horse’s Backside: How context shapes everything.

If you read any articles on LinkedIn, the majority of them will simplify leadership. One of my favourite lines is that “Leadership is all about empowering people and just letting them get on with it”. I thought about this and asked myself the question, “why do we have command and control then?” If leadership is…